This policy explains how Verify Network SA may collect, use, store, protect, and review personal information.
Last updated: June 2026
Verify Network SA respects privacy and recognises that the platform handles sensitive personal and business information. This Privacy Policy explains how information may be collected and processed when users visit the website, submit forms, request checks, register business accounts, submit reports, make payments, or request reviews.
Depending on how you use the website, Verify Network SA may collect information such as your name, business name, email address, phone number, business details, operating area, login details, submitted report information, payment references, check details, dispute/review details, admin notes, audit records, and technical information related to website use.
Report forms may also collect information about a reported person, business, contractor, customer, borrower, or service provider. This information must be submitted truthfully and only where relevant to a legitimate review or risk-status purpose.
Information may be collected and processed to operate the platform, process checks, create payment records, manage business accounts, receive reports, review risk statuses, handle disputes, contact users, notify affected parties, maintain audit trails, protect the platform, improve service quality, and comply with legal or operational obligations.
Verify Network SA aims to process personal information only where there is a lawful, fair, and relevant purpose. This may include user consent, performance of a service requested by the user, legitimate platform interests, legal obligations, payment administration, dispute handling, or protection of the rights and interests of users and affected parties.
The platform should not display unnecessary personal information publicly. Public result pages may show controlled risk-status information and limited or masked details where practical. Admin users may access fuller information where required for review, moderation, support, payment handling, and audit purposes.
Information may be shared only where necessary for platform operation, payment processing, email or communication delivery, hosting, technical support, legal review, dispute handling, admin moderation, or where required by law.
Verify Network SA should not sell personal information. Third-party service providers must only receive information needed for their role and should be required to handle it responsibly.
Payment records may include internal references, payment status, amount, payment type, and gateway references. The website should not store card details. Card and gateway processing should be handled by approved third-party payment providers once production payment integration is active.
Verify Network SA may retain information for as long as reasonably necessary for the purpose for which it was collected, including report review, payment records, dispute handling, account management, audit records, legal obligations, and operational needs.
Some records may need to be kept even after a public status changes, especially where audit history, payment history, dispute history, or legal recordkeeping is required.
Reasonable technical and organisational measures should be used to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. These measures may include role-based access, secure passwords, CSRF protection, database controls, audit logs, restricted admin access, and secure hosting practices.
No online system can be guaranteed to be completely secure. Users must also protect their login details and notify Verify Network SA if they suspect unauthorised access.
A person whose information is processed may request access, correction, update, review, or removal where legally and operationally appropriate. In some cases, Verify Network SA may need to keep certain records for audit, payment, legal, or dispute purposes even if public-facing information is corrected or removed.
The website may use basic technical cookies or session data to support login, security, form handling, and website operation. Analytics or marketing cookies should only be added where they are necessary and properly disclosed.
The platform is not intended for use by children. Users should not submit information about children, health, religion, race, biometric information, or other special personal information unless it is strictly necessary, lawful, and appropriate for the review process.
Some service providers, hosting systems, or communication tools may process information outside South Africa. Where this occurs, Verify Network SA should take reasonable steps to use providers that offer appropriate privacy and security protections.
This Privacy Policy may be updated from time to time. The latest version will be published on this page with the updated date.
For privacy-related questions or requests, contact Verify Network SA using the details below.
Email: info@verifynetsa.co.za
WhatsApp: 0746435252
Hours: Monday to Friday, 09:00 to 16:30
